Privacy Policy

Last updated: 28 November 2025

1. Introduction

TRacket ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email address, name)
  • Profile information (sport preferences, skill level)
  • Session data (game statistics, scores, duration)
  • Health and fitness data from connected devices (heart rate, movement data)
  • Device information and usage analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Track your sports performance and generate insights
  • Personalise your experience and recommendations
  • Communicate with you about updates and features
  • Ensure the security of our platform

4. Data Sharing

We do not sell your personal information. We may share your data with third-party service providers who assist us in operating our platform, subject to confidentiality agreements. You control whether to share your performance data with other users.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tracket.app